At Future Stiles, we are committed to providing high-quality designer tiles that meet your expectations. However, if you are unsatisfied with your purchase, we offer a hassle-free return policy.
1. Eligibility for Returns:
- Returns must be requested within 7 days of delivery.
- Tiles must be unused, undamaged, and in their original packaging.
- Custom-made, special orders, and clearance items cannot be returned.
2. Return Process:
- Please email us at support@futurestiles.com or call our customer care to initiate the return.
- Provide order details, reason for return, and images (if required).
- Our team will confirm the return and arrange pickup (if applicable).
3. Refund & Replacement:
- Refunds will be processed and credited within 7-10 business days after inspection.
- Shipping charges are non-refundable.
- Replacements are subject to stock availability.
For more details, please visit our Return & Refund Policy page or contact our support team.